Usability Testing


The web offers many choices to users; your competitor’s sites are just a click away. If users can’t find what they’re looking for on your web site they will take their business elsewhere.

Usability addresses the issue of creating a web site that functions in the way users expect it to. Through knowledge of usability engineering many issues can be identified and addressed. However for optimum usability, testing is necessary.

Usability testing involves observing individual users as they interact with your web site and attempt to perform specific tasks. Once a set of results from a number of users has been gathered (usually 10 or more) the issues can be identified and prioritised before choosing the appropriate course of action.

The course of action taken after identifying the issues will depend on the severity. Minor issues can usually be dealt with by tweaking the design, however major issues will often necessitate a full re-design of the web site.

Service Levels

The following levels of testing are available:

  • Telephone Report,
  • Written Report,
  • Full usability testing.

The issues addressed include:

  • Homepage design,
  • Page design,
  • Navigation design,
  • Information structure,
  • Browser compatibility,
  • Look and feel consistency,
  • Secondary navigation options,
  • Internet search engine placement and
  • Off-line contact options.

Free Consultation

Free Usability Testing Consultation.

About MIS Web Design Services

Graphic and web design
Client side development
Information architecture
Server side development
Content writing and editing
On-line and off-line marketing
Usability assesments and testing
Accessibility assesments and testing
+much more!


Take a Look At Some Recent Clients
National Title Group is located in Texas and specializes in title management.
The Good News Christian Clothing Store has been providing Christian apparel for over 10 years.
Cooler Air Today is one of the Nation’s top AC repair companies with headquarters in Scottsdale & Phoenix.
Teserra Pool Builders specializes in custom pools in Orange County and surrounding areas.
Occasio specializes in property management in Phoenix and Scottdale.
An Oasis of Healing is a leader in holistic cancer treatment and is world renowned.
Express Movers has been moving the US for over 40 years. Main office in Phoenix and operate in all 50 states.
Bicycle Law Guardians have been protecting riders for over 30 years. They are bicycle law experts in the Chandler & Phoenix area.
ServGrow Software is a leading field service software for HVAC, Handyman, Window Cleaning and other home service companies.
Dealer Auto Glass is the Southwest’s largest windshield replacement company in Phoenix for over 30 years after starting Mesa & Scottsdale.
On Track Garage Door Repair in Mesa is Arizona’s largest garage door repair company and headquartered in Phoenix, Arizona.
PS Movers Seattle moves the country forward including their premier movers in Bellevue and surrounding areas.

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